Malwarebytes Reseller Partners
Reseller partners primarily sell licenses to end customers, sometimes bundling light onboarding support, without taking on ongoing managed-service responsibilities the way an MSP does. This page explains that model in general terms as it applies to security software vendors.
How reselling typically differs from managed services
A reseller's core job is the transaction: quoting, purchasing, license provisioning and renewal reminders. An MSP, by contrast, actively operates the software day to day for the client. See our MSP overview for that contrast in more detail.
Why businesses buy through resellers
- Existing purchasing relationship or procurement process already runs through that reseller
- Bundled discounts across multiple vendors' products
- Local language or regional support not offered directly by the vendor
- Simplified invoicing when a business buys many software categories from one source
What to check before buying through a reseller
- Confirm the reseller is currently authorized — vendor authorization status can change.
- Ask who handles support: the reseller, the vendor, or both.
- Get renewal pricing in writing, not just the first-year quote.
- Verify licenses will be registered directly under your organization's name where relevant.
Frequently asked questions
Is buying through a reseller more expensive than buying direct?
It varies. Resellers sometimes offer bundled discounts, but pricing depends on the specific deal; compare against direct pricing before committing.
Who do I contact for support if I bought through a reseller?
That depends on the agreement — some resellers handle first-line support themselves, others route everything to the vendor. Confirm this before purchase.
Are all resellers officially authorized?
Not necessarily. Verify current authorization status with Malwarebytes directly if it matters for your procurement requirements.
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